Effective Date: August 27, 2026
Alternative Pest & T.C., LLC, doing business as Alternative Pest & Termite Control (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Contact Information
Alternative Pest & T.C., LLC
112 E Stolen Blvd, Camp Verde, AZ 86322
Phone: (928) 567-7332
Information We Collect
Information you give us directly, such as when you fill out our website contact/quote form or call us to schedule service:
- Name
- Phone number
- Email address
- Service address
- Message or details about your pest control needs
Information collected when you become a customer, including service history, appointment details, and billing information, which we maintain in our field service and customer management software.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes or estimates
- Schedule, perform, and follow up on pest control services
- Send service-related communications (appointment confirmations, reminders, technician arrival notices)
- Send marketing communications, such as seasonal promotions, service reminders, and special offers, by email and text message, when you have consented to receive them
- Improve our services and customer experience
Text Message (SMS) Communications
By providing your phone number, you consent to receive text messages from Alternative Pest & Termite Control related to your service appointments and, where you’ve opted in, promotional offers. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent to receive texts is not a condition of purchasing any service.
Email Communications
Marketing emails include an unsubscribe link in accordance with the CAN-SPAM Act. You may unsubscribe at any time; you will continue to receive transactional/service-related emails (such as appointment confirmations) unless you ask us to remove you entirely.
Cookies and Tracking Technologies
Our website currently does not use third-party analytics or advertising tracking tools (such as Google Analytics or Meta/Facebook Pixel). We may use basic technical cookies required for the website and our contact form to function properly. If this changes in the future, we will update this Privacy Policy accordingly.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as our field service/CRM software provider, website host, and contact form provider), who are only permitted to use your information to perform services on our behalf
- Law enforcement or regulators, if required by law
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain customer and service information for as long as needed to provide services, maintain business records, and comply with legal and tax obligations.
Your Choices
You may:
- Opt out of marketing texts (reply STOP) or emails (click unsubscribe)
- Ask us to correct inaccurate information
- Ask us what information we have about you, or request it be deleted, subject to our recordkeeping obligations
To exercise any of these choices, contact us at (928) 567-7332.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Contact us at:
Alternative Pest & T.C., LLC
112 E Stolen Blvd, Camp Verde, AZ 86322
(928) 567-7332
This document is a general-purpose privacy policy and is not a substitute for legal advice.